Avoiding and accommodating

A sample TKI Report: During our 80-minute BASIC Training in Conflict Management, not only will Dr.Kilmann help you interpret your TKI results, but you'll also learn how to interpret other people's results. Interpretation and feedback materials help you learn about the most appropriate uses for each conflict-handling mode. The TKI is an online assessment that takes about fifteen minutes to complete.Some people vary their responses to a conflict situation depending on the type of conflict or on the type of relationship they have to the person involved.Other people choose to use one approach for all conflicts regardless of varying factors or relationships.You'll gain the most value-added knowledge from your TKI assessment by deeply understanding the five modes, their two underlying dimensions (assertiveness and cooperativeness), and the three diagonal dimensions on the TKI Conflict Model.During our 3-hour GROUP Training in Conflict Management, Dr.

But certain people use some modes better than others and, therefore, tend to rely on those modes more heavily than others—whether because of temperament or practice.

It is used by Human Resources (HR) and Organizational Development (OD) consultants as a catalyst to open discussions on difficult issues and facilitate learning about how conflict-handling modes affect personal, group, and organizational dynamics.

The TKI is also extensively used by mediators, negotiators, and many practitioners in the coaching profession (executive coaches, career coaches, business coaches, life coaches, etc.).

We have natural preferences for the conflict style that we will use, based on our personalities.

There are strengths and weaknesses to each conflict style.

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